MCES MANPOWER SERVICES COMPANY

DATA ENCODER (HIRING)

Encoder Job Duties and Responsibilities
Accurately and efficiently encode all data that needs organizing and recording
Confirm that entered data accurately aligns with original documentation
Organize and maintain original paper evidence
Assure files are properly prepared and saved to backup drives
Transcribe, scan or photocopy hard copy documents and forms as needed
Self-audit your work checking for errors or duplication
Organize files in a logical and manageable fashion
Adhere to and meet set schedules and deadlines
Input, track, and maintain all encoded data and records
Perform any other office tasks that management requires assistance with (sending emails, answering phones, etc.)
Report any major errors or inconsistencies to upper management
Maintain report logs of in-progress and/or completed work

OFFICE STAFF (HIRING)

Office Staff Job Duties and Responsibilities
Collaborate with management to complete necessary projects; work independently on prior delegated tasks
Ensure an organized, clean, and tidy workspace
Maintain and re-stock office supplies as needed
Monitor and use office equipment and materials (computers, printers, fax machines, copiers, physical files, etc.)
Complete basic bookkeeping and record keeping duties
Report any problems with office equipment; help resolve the issues if possible
Answer phones, direct calls, take and deliver messages as needed; prepare outgoing mail (including prepping larger packages for sending); sort and deliver incoming mail to appropriate persons
Help to immediately resolve and mediate customer complaints
Arrange and schedule meetings, appointments, and events for management, including coordinating calendars and securing meeting spaces; plan travel arrangements for out of town conferences; keep calendars and remind all parties of upcoming events
Take meeting notes and transcribe into email, document, or spreadsheet form

IT TECH SUPPORT OFFICER (HIRING)

JOB DESCRIPTON
IT technical support officers monitor and maintain the computer systems and networks of an organisation. You could be installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems, either over the phone or in person.

Depending on the size of the organisation, working as a technical support officer, your role may span one or more areas of expertise.

Organisations increasingly rely on computer systems in all areas of their operations and decision-making processes. It's therefore crucial to ensure the correct running and maintenance of the IT systems.

Your job titles may vary. Alternatives include:

applications support specialist
help desk operator
maintenance engineer
technician.
You may also work within first or second-line support. The work is as much about understanding how information systems are used as applying technical knowledge related to computer hardware or software.

QUALIFICATIONS
Although this area of work is open to all graduates and those with an HND or foundation degree, the following subjects may improve your chances of getting a job:

business information technology
business systems engineering
computer networking and hardware
computer science
computer software development
information technology
internet engineering
software engineering.
The above qualifications are not always required for this work, although some employers do prefer a degree or IT-related qualification. Employers also look for in-depth knowledge of the programs and applications they use, typically Microsoft, Linux and Cisco technologies.

A postgraduate qualification is not necessary for entry to this career. However, Microsoft certification may give you an advantage. There are similarly recognised courses for Linux, Unix and Cisco. These are currently the most widely recognised technical certifications in the industry and are available at further education colleges and commercial training centres.

SKILLS
You will need to show evidence of the following:

the ability to think logically
a good memory of how software and operating systems work
excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
the ability to work well in a team
problem solving skills
a strong customer focus
the ability to prioritise your workload
attention to detail.